{"id":9630,"date":"2024-11-05T15:42:41","date_gmt":"2024-11-05T13:42:41","guid":{"rendered":"http:\/\/www.astic.dk\/vacationist\/?page_id=9630"},"modified":"2025-07-23T16:55:09","modified_gmt":"2025-07-23T14:55:09","slug":"terms-conditions","status":"publish","type":"page","link":"http:\/\/www.astic.dk\/vacationist\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

[vc_row row_height_type=”fixed_height_screen” height=”60″ min_height=”500″ content_placement=”middle” custom_bg_type=”image” custom_bg_cover=”cover” custom_bg_repeat=”no-repeat” custom_bg_position=”Center center” nav_skin=”light” consent_include=”include” equal_height=”true” el_design=”{“desktop“:{“padding-top“:“150“,“padding-right“:“15“,“padding-bottom“:“150“,“padding-left“:“15“}}” custom_bg_image=”10061″][vc_column el_design=”{“desktop“:{“padding-top“:“15“,“padding-right“:“15“,“padding-bottom“:“15“,“padding-left“:“15“}}” textalign=”align_center” css_animation=””][vc_split_text text=”TERMS &,CONDITIONS” wrapper=”h1″ color=”{“id“:“Main accent color“,“color“:“#F1EFE7“}” fill_color=”{“id“:“custom_1334459184315555“,“color“:“rgba(255,255,255,1)“}” alignment=”” typography=”{“variants“:“600“,“transform“:“uppercase“,“font_size“:“70px“,“line_height“:“80px“,“letter_spacing“:“0.01em“}” responsiveness=”yes” tablet_portrait=”95″ mobile_landscape=”80″ mobile_portrait=”60″ css_animation=”wtbx-anim-fill-left” css_animation_easing=”wtbx-easing-sharp” css_animation_duration=”wtbx-duration-800″ css_animation_delay=””][vc_empty_space height=”45px”][vc_empty_space height=”45px”][\/vc_column][\/vc_row][vc_row nav_skin=”light” consent_include=”include” el_design=”{“desktop“:{“border-top“:3,“border-right“:0,“border-bottom“:0,“border-left“:0,“padding-top“:“60px“,“padding-bottom“:“60px“,“border-style“:“solid“}}” custom_bg_color=”{“solid“:{“id“:“Light background“,“color“:“#f7f8fd“}}” border_color=”{“id“:“custom_color“,“color“:“rgba(166,139,81,1)“}”][vc_column css_animation=””][vc_heading heading_text=”TERMS & CONDITIONS” heading_wrapper=”h2″ alignment=”align_left” heading_color=”{“solid“:{“id“:“Dark color“,“color“:“#16294c“}}” heading_typography=”{“variants“:“600“,“font_size“:“38px“,“line_height“:“42px“,“letter_spacing“:“0.01em“}” responsiveness=”yes” tablet_portrait=”95″ mobile_landscape=”85″ mobile_portrait=”75″ css_animation=””][vc_empty_space][vc_text_element typography=”{“variants“:“400“,“font_size“:“17px“,“line_height“:“24px“}” css_animation=”” color=”{“id“:“Dark color“,“color“:“#16294c“}”]<\/p>\n

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  1. Detailed description of goods and\/or services:<\/strong>
    \nSoughted (Pty) Ltd is a business in the Hospitality industry that provides accommodation.<\/li>\n
  2. Delivery policy:<\/strong>
    \nSubject to availability and receipt of payment, requests will be processed within 30 days and delivery confirmed by way of email booking reference.
    \n(for e.g. booking number \/ booking voucher etc. and must mention the use of courier and\/or postal services and associated costs, if applicable.)<\/li>\n
  3. Return and Refunds policy:<\/strong>
    \nThe provision of goods and services by Soughted (Pty) Ltd is subject to availability. In cases of unavailability, Soughted (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.<\/li>\n
  4. Customer Privacy policy:<\/strong>
    \nSoughted (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of personal Information Act of 2013 (POPIA).<\/li>\n
  5. Payment options accepted:<\/strong>
    \nPayment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Soughted (Pty) Ltd bank account, the details of which will be provided on request.<\/li>\n
  6. Card acquiring and security<\/strong>
    \nCard transactions will be acquired for Soughted (Pty) Ltd via PayFast by Network who are the approved payment gateway for all South African Acquiring Banks. PayFast by Network uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.<\/li>\n
  7. Customer details separate from card details:<\/strong>
    \nCustomer details will be stored by Soughted (Pty) Ltd separately from card details which are entered by the client on PayFast by Network’s secure site.<\/li>\n
  8. The merchant outlet country and transaction currency:<\/strong>
    \nThe merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).<\/li>\n
  9. Responsibility:<\/strong>
    \nSoughted (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.<\/li>\n
  10. Country of domicile:<\/strong>
    \nThis website is governed by the laws of South Africa and Soughted (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.<\/li>\n
  11. Variation:<\/strong>
    \nSoughted (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.<\/li>\n
  12. Company information<\/strong>
    \nThis website is run by Soughted (Pty) Ltd, based in South Africa trading as Soughted Property Management and with registration number 2016\/366252\/07 and Scott Rethman as Director.<\/li>\n
  13. Company contact details:
    \n<\/strong>Physical address: 38 Wale Street, 10th Floor Wale Street Chambers, Cape Town, 8001
    \nEmail: info@soughted.com
    \nContact: 0870943276<\/li>\n<\/ol>\n

    [\/vc_text_element][\/vc_column][\/vc_row][vc_row custom_bg_type=”image” custom_bg_cover=”cover” custom_bg_repeat=”no-repeat” custom_bg_position=”Center center” nav_skin=”light” consent_include=”include” el_design=”{“desktop“:{“padding-top“:“60“,“padding-bottom“:“60“}}” custom_bg_color=”{“solid“:{“id“:““,“color“:““}}” custom_bg_image=”10084″][vc_column width=”2\/3″ css_animation=””][vc_heading heading_text=”Connect with us” heading_wrapper=”h2″ alignment=”align_left” heading_color=”{“solid“:{“id“:“Main accent color“,“color“:“#F1EFE7“}}” heading_typography=”{“transform“:“uppercase“,“font_size“:“37px“,“letter_spacing“:“0.01px“}” css_animation=”wtbx-anim-bottom-to-top-small” css_animation_easing=”wtbx_easing-natural” css_animation_duration=”wtbx-duration-1200″ css_animation_delay=”wtbx-delay-200″][vc_text_element css_animation=”wtbx-anim-bottom-to-top-small” css_animation_easing=”wtbx-easing-easeout” css_animation_duration=”wtbx-duration-1400″ css_animation_delay=”wtbx-delay-400″ color=”{“id“:“custom_1334459184315555“,“color“:“rgba(255,255,255,1)“}”]Need help choosing a stay or have questions about an upcoming booking? We\u2019re here to help.[\/vc_text_element][vc_empty_space][\/vc_column][vc_column width=”1\/3″ css_animation=””][\/vc_column][\/vc_row][vc_row nav_skin=”light” consent_include=”include” el_design=”{“desktop“:{“shift-vertical“:-60}}”][vc_column css_animation=””][vc_content_box style=”style_custom” shadow=”big_shadow” shadow_hover=”no_shadow” overflow=”” el_design=”{“desktop“:{“padding-top“:“0“,“padding-right“:“0“,“padding-bottom“:“0“,“padding-left“:“0“}}” border_hover=”default” equal_height=”” alignment=”” vertical_align=”” horizontal_align=”” css_animation=”” bg_color=”{“solid“:{“id“:“custom_1334459184315555“,“color“:“rgba(255,255,255,1)“}}” el_class=”cf-minimal”][vc_row_inner content_placement=”top” consent_include=”include” equal_height=”true”][vc_column_inner el_design=”{“desktop“:{“padding-top“:“30“,“padding-right“:“30“,“padding-bottom“:“30“,“padding-left“:“30“}}” width=”2\/3″ css_animation=””][vc_empty_space height=”60px”]\n

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